Roadmaster Drivers School
Roadmaster Drivers School Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roadmaster Drivers School has 1.6 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Carlton is the best instrutor, Stacy, Thier was greg mr walton good teachers.
Cons: Unprofessional, Nobody cares about whether you succeed, Racist.Recent recommendations regarding this business are as follows: "GO TO A REAL SCHOOL thgis is a money mill", "No.", "find another school", "Go Some Where Else.", "Choose a different school. To much money bad service.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roadmaster Drivers School has 1.6 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Carlton is the best instrutor, Stacy, Thier was greg mr walton good teachers.
Cons: Unprofessional, Nobody cares about whether you succeed, Racist.Recent recommendations regarding this business are as follows: "GO TO A REAL SCHOOL thgis is a money mill", "No.", "find another school", "Go Some Where Else.", "Choose a different school. To much money bad service.".
Most users ask Roadmaster Drivers School for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |DISHONEST
I poured blood, sweat, and tears into this school. It is complete chaos, and Chad, the manager, could care less.
They slop you around to different teachers who scream and yell at you for doing it the way you were taught. They are so cheap they won't even spring for a $5.00 can of yellow spray paint to make those lines they grade you on visible. If you have a disability, AVOID Abraham; one of the leaders is rude and very unprofessional.
If you ask for accommodations, they will make it impossible to pass. Lodging formal complaints and seeking counsel.
- Stacy
- Everything else
Preferred solution: Apology
User's recommendation: GO TO A REAL SCHOOL thgis is a money mill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot a good place
Called and left message for the lady in main office to call me back
They are stressing to the students and one instructor teaching one way and the examiner looking for another during testing. I brought it to the attention of the school manger and I get told that I will be giving a retest date and then told not to come back. I feel like I was done wrong and I wouldn't recommend nobody else to this place.
User's recommendation: No.
It's a money maker for them and most of the instructors are legit but they're corporate geeks ruin the soup!
They train you in Fontana and then retrain you in Phoenix. You pay to get there and back!
It's just a corporate pyramid scheme to make money on your license and then own you for the interest rate on the loan.
What they don't tell you is, once the wheels stop so does your income.
Traffic, accidents, weather, limits your pay!
Wonder why nobody is making money at the corporate level driving? You're better off working at Walmart!
Student review
the trucks were broken down. down one instructor which made my class huge there were 20 to 25 students on the training pad at all times.
might get 1 or 2 times to drive in a 10 hour day. *** poor attitude from management. the weather stripping was falling out of the truck we took our test in. the test truck was unsafe.
the tires were wore so bad that the dmv put it out of service one of the days at the dmv. i got my cdl the first try at the dmv but it def was not due to the school. doug the instructor is the best man ever just didnt have the time to teach us properly. we had to teach ourselves.save your money this school needs to be shut down by the state.
also the breaks locked up on the way to the dmv one morning causing us to not be able to take our test. they need to refund at least half our money its a complete rip off
User's recommendation: find another school
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scam!!!!!!!!
Competition to get into "1" Truck. You get 1 maybe 2 tries in that truck.
And at times there will be 11 people to "1" truck. And if you have a problem with the training process, they don't give a *** You have barely 3 days to untangle yourself from that place. It's Hard to tell from 3 days because they are their best behavior leading up to that.
But after that! Watch OUT!
User's recommendation: Go Some Where Else.
They care more about money than students.
They don't have enough instructors but students they come new groups every Monday.. groups keep getting bigger but no instructors, "teachers" don't give you accurate information and all your notes are not useful because one instructor will tell you different info and the second a different info...
and people are not graduating until 7 or 8th week, this is not a recommended course for the money you are paying. You are going to run out of money before graduating.
- Unprofessional
- Too much standing around
User's recommendation: Choose a different school.. To much money bad service.
Billing
Pay my bill. I want to pay my bill.
Its been years. I want to pay it off and get it over with please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
I was Dismissed from the program behind a LIE . I loaned a Girl lunch money daily she was a natural free loader ...
she went into the office ... and told GEORGE 101 Lie's all that was because she owe me money to get the monkey off her back she decided to go and LIE and said I was harassing her . How asking about my money then I asked for my $$$ thru text .
I have contacted my attorney I will not pay a dime to Roadmaster they need to get that lil girl to pay it whom lied on me and George need to catch the back end of it . San , Antonio , Tx
- Carlton is the best instrutor
- George not fair
Preferred solution: Full refund
User's recommendation: Locate a school that investigates the complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSign up
Angelo Correa unprofessional
Customer Service the worse
- Poor customer service
Preferred solution: Angelo Correa to call me
Sign up for class
Angelo Correa student Advisor.
Don't have any customer service skill.
This person is unprofessional.
User's recommendation: Better customer service
Waiting
I been approved but my background hasn't completely came back yet.do I need to apply to another school?
Preferred solution: Deliver product or service ordered
Dont do it.find another school
Roadmasters some of the teachers do not teach,You listen to verbal abuse and sick jokes.I complained even cried about the situation,Was stuck with the same instructor after the facts.I failed from a a truck with bad allighnments ,.You could not even adjust the mirrors to yourself.IF you are not working for warner or one of their majour companies in Tennessee you will not pass your cdl ,YOU WILL BE STUCK IN THAT TRUCK SO YOU WILL NOT PASS DMV.Then the supervisor will hand you a card to a Man to pay him 6 hundred dollars to get your cdl.THEY are making a lot of money off the books.
- Thier was greg mr walton good teachers
- Trucks alighnment off on a few
- Mirrors are not working properly
- Sick jokes prjudice jokes
Preferred solution: Let the company propose a solution
Unacceptable “instruction” Jacksonville FL
I started with Roadmaster on 09/16/2019. I came in with my cdl learners permit so by day 2, I was sent out to the training pad to begin learning pti with no instructor.
Day 3 we finally had an instructor for pti who is an awesome instructor. First week things went well. By week 2 we began learning backing maneuvers. This is where things began to head south.
First instructor I was placed with gave instructions but with no explanation. And from that point we were shuffled between instructors many times, with every instructor telling us a different way to do backing maneuvers. It wasn’t until Friday of the second week of a three week course that we began doing driving on the road. That afternoon I was placed with an instructor who has a penchant for getting his students frustrated WHILE they are behind the wheel of a 70 foot vehicle.
I was so upset at one point I nearly pulled over and made him take over because I didn’t feel safe driving. This happened to at least 2 other students while I was there that I know of. One actually was driving unsafe with the instructor and 3 other students in the truck yet the instructor never made him pull over. Instead he let him continue to drive back to the school in this manner.
And the school knows how this instructor is but let’s him continue like this.
This past Friday I was placed on probation because thanks to less than decent instruction I still hadn’t learned my backing maneuvers. I was placed with a training supervisor that probably is a good instructor when he’s not flirting with a female student. I had my backing maneuvers eval yesterday afternoon and I failed the last maneuver. However I had time for a second eval but the training supervisor decided to eval a student who WAS NOT on a deadline like me instead.
So after clocking out at 6 I went to see the school manager (who doesn’t have a cdl by the way) and was told I was being dropped from the school. And this was something that if I hadn’t sought him out myself, they would have waited for me to come in this morning to tell me this.
I came home last night and did calculations from my logbook. Out of the last 120 hours of so called training, I only had 22 actual behind the wheel time, 8 of which were on the road. That left 14 actually doing maneuvers and 98 standing on the training pad.
Why? Because they overload and overlap classes so you lose a lot of actual time.
So now the company that paid for school for me is out thousands of dollars and I have to pay to be tested at a 3rd party site.
My advice is don’t waste time and money. Do your research and take heed of the complaints against this school.
- Racist
- Nobody cares about whether you succeed
- Too much standing around
Preferred solution: Full refund
Universities, Colleges and Schools Expert Talks
I went to school for 4 weeks there and never felt comfortable with the tear of the trailer and tried to voice my opinion.
I never successfully did the alley dock or the offset back up but they went ahead and approved me for the test. I voiced my opinion to management and they didn't really care, they wanted me to test anyway.
Good for them, if i fail I'll have to pay another $75 to try again. I called in sick and they basically told me not to come back therefore i was never able to take the test.
Don't go to them. You'll just be throwing money away.
I'm trying to contact a lawyer and sue them. Any suggestions?
- Unprofessional
- Just want your money
- Too much standing around
Preferred solution: Reimbursed lost tuition, lost wages, pain and suffering
Overall it was a great experience
First I will say that I was respected as man. I had one problem with a trainer and it was handled in a professional manor.
But I must say mr.troy mr.stan mr.doug mr.john mr.william mr.mike and mr.robbert they are great people they were patient and made sure I knew how to control the tractor and trailer movements.the only thing that needs works is the motel stay.
They out you in a room with a complete stranger. Other than that great experience.
- You should get your own room
Dangerous School
Hello I would like to be transferred to another location. the Jacksonville location was a joke and a very poorly run school several mistakes were made from day one many against state guidelines including forcing automatic wavier drivers to drive manual trucks.
A female student on 7/22/19 was rushed to the hospital because an instructor William forces them to stay in the sun with no shade. that's just a couple examples. to make a long story short I was in a agreement with an instructor today 7/23/19 part of it was over some of the illegal mistakes made by the school some of which are against state guidelines for truck driving schools. I was told I could no longer attend school because I had written warnings I was never notified of!
before leaving I was even asked to sign warnings from two weeks ago I was never informed of. A student with in the same truck as me Junior Joseph cut in front of a car because the instructor Ray wasn't paying attention a near head on collision... For lack of better words this school is run very getto with huge mistakes every day. solution I want either a full refund or a transfer to another location or I am filing a lawsuit both against the school and Werner but will also be pursuing a State investigation.
we are supposed to get so many hrs of driving and number of drives but sometimes I would record only 27 minutes another time 23 minutes and the school put me in a constant panic that there is only so much time left but we are not getting state guideline time. also sometimes we pad would be so overcrowded groups of 9 people in one group a person may only get 2-3 turns for maneuvers in a 11 hr day!.
I want a transfer or refund please I have 130 hours in please help me finish. I expect someone from corporate to call me yesterday
Preferred solution: Full refund
About
Roadmaster Drivers School is dedicated to preparing school students for future working in truck driving sphere. That's why Roadmaster Drivers School providing the best possible training at CDL training schools. Roadmaster builds a reputation that will open e future opportunities for school-leavers of Roadmaster Drivers Schools while working on the success of every student. The first Roadmaster Drivers School was opened by Career Path Training Corporation in Tampa, Florida in 1992 and quickly gained a national reputation in the trucking industry for quality training truck drivers.
Roadmaster Drivers School is ranked 62 out of 1266 in Universities, Colleges and Schools category
USA
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We’re sorry to hear about your experience. We cannot find you as a current Roadmaster Drivers School student who has attended our program. We would appreciate it if you would contact our Customer Service Department at 1-866-966-**** so we can investigate your concerns further and work toward a resolution.
The vice president, I don’t know if he was drinking, called me and began to harass me, close to 9pm. So be prepared, they pressure you to leave a good review and blatantly lie about not asking for good reviews and then harass anyone who leaves an honest review… smh…