Roadmaster Drivers School Reviews

Show reviews that mention
school money students instructors roadmaster truck test training road cdl
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

I was Dismissed from the program behind a LIE . I loaned a Girl lunch money daily she was a natural free loader ... she went into the office ... and told GEORGE 101 Lie's all that was because she owe me money to get the monkey off her back she decided to go and LIE and said I was harassing her . How asking about my money then I asked for my $$$ thru text . I have contacted my attorney I will not pay a dime to Roadmaster they need to get that lil girl to pay it whom lied on me and George need to catch the back end of it . San , Antonio , Tx

User's recommendation: Locate a school that investigates the complaint.

View full review
1 comment
#1860683

And the sad thing about it I called cooperate and they did nothing about it now it’s cameras all over the place .. I have to much to loose to harass a hungry lil girl and her friend co - signed the lie ...

the so call supervisor GEORGE DID NOT investigate anything at all .

I will make sure I seek justice . I will take this high up because this is pure FOOLISNESS

ID
#1914830 Review #1914830 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Carlton is the best instrutor
Cons
  • George not fair
Loss
$7000
Preferred solution
Full refund
New Reviewer

Billing

Pay my bill. I want to pay my bill. Its been years. I want to pay it off and get it over with please
View full review
ID
#2990721 Review #2990721 is a subjective opinion of poster.
Location
Santo Domingo Este, Provincia De Santo Domingo

Sign up for class

Angelo Correa student Advisor. Don't have any customer service skill. This person is unprofessional.

User's recommendation: Better customer service.

View full review
ID
#1975918 Review #1975918 is a subjective opinion of poster.
Location
Orlando, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Sign up

Angelo Correa unprofessional Customer Service the worse
View full review
ID
#1975744 Review #1975744 is a subjective opinion of poster.
Cons
  • Poor customer service
Preferred solution
Angelo Correa to call me
New Reviewer

Waiting

I been approved but my background hasn't completely came back yet.do I need to apply to another school?
View full review
2 comments
#1864244

I'd go to another school. There are plenty out there with better reputations. Roadmaster is totally horrible!

#1860657

Everything happen for a reason .... go to another school

View more comments (1)
ID
#1746478 Review #1746478 is a subjective opinion of poster.
Service
Roadmaster Drivers School Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Dont do it.find another school

Roadmasters some of the teachers do not teach,You listen to verbal abuse and sick jokes.I complained even cried about the situation,Was stuck with the same instructor after the facts.I failed from a a truck with bad allighnments ,.You could not even adjust the mirrors to yourself.IF you are not working for warner or one of their majour companies in Tennessee you will not pass your cdl ,YOU WILL BE STUCK IN THAT TRUCK SO YOU WILL NOT PASS DMV.Then the supervisor will hand you a card to a Man to pay him 6 hundred dollars to get your cdl.THEY are making a lot of money off the books.
View full review
2 comments
#1780043

roadmaster cdl address is 6000 cinderlane pkwy Orlando,fl.32810 not a very good school.AT all.MY opinion .PIck another school.

#1860690
@tina h Xuu

I wish I would have read these reviews before I stepped foot in that mess !

View more comments (1)
ID
#1712869 Review #1712869 is a subjective opinion of poster.
Service
Roadmaster Drivers School Customer Care
Pros
  • Thier was greg mr walton good teachers
Cons
  • Verbal abuse
  • Trucks alighnment off on a few
  • Safety very bad on trucks
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Overall it was a great experience

First I will say that I was respected as man. I had one problem with a trainer and it was handled in a professional manor. But I must say mr.troy mr.stan mr.doug mr.john mr.william mr.mike and mr.robbert they are great people they were patient and made sure I knew how to control the tractor and trailer movements.the only thing that needs works is the motel stay. They out you in a room with a complete stranger. Other than that great experience.
View full review
ID
#1692936 Review #1692936 is a subjective opinion of poster.
Cons
  • You should get your own room
Reason of review
Good quality

Unacceptable “instruction” Jacksonville FL

I started with Roadmaster on 09/16/2019. I came in with my cdl learners permit so by day 2, I was sent out to the training pad to begin learning pti with no instructor. Day 3 we finally had an instructor for pti who is an awesome instructor. First week things went well. By week 2 we began learning backing maneuvers. This is where things began to head south. First instructor I was placed with gave instructions but with no explanation. And from that point we were shuffled between instructors many times, with every instructor telling us a different way to do backing maneuvers. It wasn’t until Friday of the second week of a three week course that we began doing driving on the road. That afternoon I was placed with an instructor who has a penchant for getting his students frustrated WHILE they are behind the wheel of a 70 foot vehicle. I was so upset at one point I nearly pulled over and made him take over because I didn’t feel safe driving. This happened to at least 2 other students while I was there that I know of. One actually was driving unsafe with the instructor and 3 other students in the truck yet the instructor never made him pull over. Instead he let him continue to drive back to the school in this manner. And the school knows how this instructor is but let’s him continue like this. This past Friday I was placed on probation because thanks to less than decent instruction I still hadn’t learned my backing maneuvers. I was placed with a training supervisor that probably is a good instructor when he’s not flirting with a female student. I had my backing maneuvers eval yesterday afternoon and I failed the last maneuver. However I had time for a second eval but the training supervisor decided to eval a student who WAS NOT on a deadline like me instead. So after clocking out at 6 I went to see the school manager (who doesn’t have a cdl by the way) and was told I was being dropped from the school. And this was something that if I hadn’t sought him out myself, they would have waited for me to come in this morning to tell me this. I came home last night and did calculations from my logbook. Out of the last 120 hours of so called training, I only had 22 actual behind the wheel time, 8 of which were on the road. That left 14 actually doing maneuvers and 98 standing on the training pad. Why? Because they overload and overlap classes so you lose a lot of actual time. So now the company that paid for school for me is out thousands of dollars and I have to pay to be tested at a 3rd party site. My advice is don’t waste time and money. Do your research and take heed of the complaints against this school.
View full review
1 comment
#1760138

A few things I failed to point out in my original post - the student that this training supervisor spends his days flirting with is allowed to talk to other students and instructors any way she wants as well as stand outside the truck while a student is doing maneuvers making comments about their skills but nothing is ever done about her behavior. Also practice time is given most to students who already know these skills instead of focusing on the ones who are struggling. I can’t speak for all Roadmaster sites, but this one in Jax is not worth wasting money on if you actually expect to learn anything.

ID
#1676496 Review #1676496 is a subjective opinion of poster.
Product
Roadmaster Drivers School Cdl Training Program
Cons
  • Too much standing around
  • Racist
  • Nobody cares about whether you succeed
Reason of review
Bad quality
Loss
$7000
Preferred solution
Full refund
New Reviewer

I went to school for 4 weeks there and never felt comfortable with the tear of the trailer and tried to voice my opinion.

I never successfully did the alley dock or the offset back up but they went ahead and approved me for the test. I voiced my opinion to management and they didn't really care, they wanted me to test anyway. Good for them, if i fail I'll have to pay another $75 to try again. I called in sick and they basically told me not to come back therefore i was never able to take the test. Don't go to them. You'll just be throwing money away. I'm trying to contact a lawyer and sue them. Any suggestions?
View full review
2 comments
#1860686

I’m on the path to SUE ! For defamation of character from a student and a supervisor !

#1860932
@Alaiza Hxo

Include me. Robinmathers66@***.com

View more comments (1)
ID
#1652292 Review #1652292 is a subjective opinion of poster.
Product
Roadmaster Drivers School Program
Cons
  • Just want your money
  • Too much standing around
  • Unprofessional
Reason of review
Work Experience or Job Application
Loss
$100000
Preferred solution
Reimbursed lost tuition, lost wages, pain and suffering
New Reviewer

Please run don’t look back

I attend Road master school July 15, 2018 class room instructor was Walter great everything was very professional. Pre - trip was a disaster we was outside for 3 days walking around without a instructor student teaching the class . We finally made it to the pad which you would have to stand in the sun 95 degree weather . Waiting to get into a hot Raggedy truck which power steering don’t work . Then the instructors yelling turn left right stop no examples of the maneuvers just plain Ghetto ! I was there for 3 weeks trying to get my CDL . Heck no I need to hang onto my Class C . I thought for a minute , I was in a third world country . Not to mention being sexually harassed daily by a strange *** instructor. This place is a joke you are cattle to them . They will take your money give you little or no training . Please run away from Road Fakers
View full review
1 comment
#1860687

RIGHT ON !

ID
#1622150 Review #1622150 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Dangerous School

Hello I would like to be transferred to another location. the Jacksonville location was a joke and a very poorly run school several mistakes were made from day one many against state guidelines including forcing automatic wavier drivers to drive manual trucks. A female student on 7/22/19 was rushed to the hospital because an instructor William forces them to stay in the sun with no shade. that's just a couple examples. to make a long story short I was in a agreement with an instructor today 7/23/19 part of it was over some of the illegal mistakes made by the school some of which are against state guidelines for truck driving schools. I was told I could no longer attend school because I had written warnings I was never notified of! before leaving I was even asked to sign warnings from two weeks ago I was never informed of. A student with in the same truck as me Junior Joseph cut in front of a car because the instructor Ray wasn't paying attention a near head on collision... For lack of better words this school is run very getto with huge mistakes every day. solution I want either a full refund or a transfer to another location or I am filing a lawsuit both against the school and Werner but will also be pursuing a State investigation. we are supposed to get so many hrs of driving and number of drives but sometimes I would record only 27 minutes another time 23 minutes and the school put me in a constant panic that there is only so much time left but we are not getting state guideline time. also sometimes we pad would be so overcrowded groups of 9 people in one group a person may only get 2-3 turns for maneuvers in a 11 hr day!. I want a transfer or refund please I have 130 hours in please help me finish. I expect someone from corporate to call me yesterday
View full review
2 comments
#1860655

Well you better not go to San , Antonio , Tx - George feeds into BS

#1740168

How was your complaint resolved? Did you get a refund? I’m in much the same situation with the same place RS in San Antonio.

View more comments (1)
ID
#1597919 Review #1597919 is a subjective opinion of poster.
Location
Jacksonville West, Florida
Reason of review
Bad quality
Preferred solution
Full refund

False advertisement

12 students to one trainer, instructer Davis yells at students belittling them... you pay to teach yourself basically. They have instructors thats not state certified teaching... same complaints from students and trainers.. stay away from this school.
View full review
ID
#1532401 Review #1532401 is a subjective opinion of poster.
Location
Douglasville-Lithia Springs, Georgia

Dont Go Here, you're just a number in the end!

I was enrolled Class#01 in San Antonio TX. The school is located off of Eddie rd. The little stuff i will go ahead and note here is that sharing the tractor abd trailer with 4 students can cause unbalanced practice time in the long run. Secondly , 2 instructors , one is Jeff and he is a supervisor, and the other one is Shannon. I dont know if shannon has realized it but yelling at somebody when they are trying to drive should be considered a "dangerous act" because its distracted driving. With Jeff , he wrote 3 out of 4 of us in the group for 'not being up to par' of our training compared to other students in the same class. This right away is not credible because there was only 1 automatic group which was ours at the time.... how can you compare manual students to automatics when to each their own are trained on different structures? Also shouldnt it be a sign that your instructors are lacking the proper training or quality of if it shows we are not up to par? Also when i got through my school evaluations, my GPA was a 88 average. Which is pretty good! When i started my CDL exams , i flew through and past my pre trip and airbrakes the first time around. Next i moved to the skills, exams which was straightline back , passed it, offset , passed it, and parallel i had the problem with. On day 2 after i failed for too many pull ups on the parallel i was left at the exam table with just me and one other student sitting in the warehouse. By ourselves. I started to complain if we were going to get any practice time and they said both trucks are being used BUT that we werent allowed to leave ? Well when a 3rd truck became available after getting its gearbox replaced. We were given that truck , by the time it was picked up it was nearly 5pm and close up procedures start between 530-540pm. We only got to go once. This school seriously needs to have a recovery class to work on anything they are failing on the weekends with a assigned instructor(s) to actually and consistently help students who are sinking and just becoming in debt with money spent on a school that doesnt care if you pass or not. I would like to note that i went straight to CR England trucking and i passed the exam on the first try and im now working with my CDL. Go to a company ! Not this private school. A company would actually work with you and help you get your cdl and you wont have any tuition wot pay with a work contract. Even corporate called me and claimed that what i said wasnt true that they dont give advice regarding the CDL exam grading. Both Jeff and Carlton told me pointers ti cheat over there or try to go faster on the parallel to speed yourself in the box and it would be ok to back up past the rear cones and to just have points taken off and then pass for their cdl examination.
View full review
1 comment
#1860688

Thanks! Very informative information

ID
#1468856 Review #1468856 is a subjective opinion of poster.
Product
Roadmaster Drivers School Program
New Reviewer

I suggest go somewhere else

I am a current student and the main complaint i have is that once you pass all of their school evaluations and make it to the CDL exam phase, you are on your own at that point . Today was my second day of testing because i failed my paraelle manuver again. same as before . I went looking for a director to request practice time and there were none to be found. Also i took it apon myself and spoke with the main person at the school and they said they might be able to help me tomorrow. So im pretty much not a priority. As for the first time i tested , they claimed there was no avaliability to practice but , last minute, they got a call that the shop has one of their extra rigs avaliable for us to use and that they are going to pick it up. fast foward from 1:30-4:30 , we finally got the moment to use the truck. Whwn i got my chance , i was only able to do it once. I wouldnt go here if i were you .
View full review
1 comment
#1725230

Horrible Place very hostile. Loan scam with no education to show for it.

ID
#1464220 Review #1464220 is a subjective opinion of poster.
Location
Killeen, Texas
New Reviewer
my name is Jorge Delvalle i'm was student fraudulent kick up with discrimination abuse intimidation and harassment and mental abuse by your school administration locate at 1409 pickettwille Road Jacksonville fl 32220 today it was my second test , i was well prepared...
View full review
View full review
1 comment
#1860986

We have to take this to a higher level a class act lawsuit will do JUSTICE

ID
#1388276 Review #1388276 is a subjective opinion of poster.
Location
Jacksonville, Florida
Cons
  • Racist
  • Some of the state tester at this location are racist
  • Fraud scam tuition
Reason of review
FRAUD SCAM TUITION AND DISCRIMINATION
New Reviewer

Loved every minute of it

Roadmasters is great and as I'm leaving, it's getting better. The yard is bigger for more potential training. Let's hit the negatives first shall we? Cost! You know the cost going in before you start. Nobody makes you sign up and then tells you "oh by the way, here's the bill!" Plus, soooo many companies offer tuition reimbursement. You get your money back! Stop playing the victim, and become the victor. Lack of yard time. I agree, I wish we had more time. The yard has expanded since I left so God willing you're getting more time. The only thing I would suggest is don't do what I did. I feared looking silly and never wanted to try first. So by the time it was my second go around, I either barely made it or didn't at all. Suggestion, be first! Get in that cab and get after it. Make the most out of every opportunity. You may not have a great group to surround you like I did. They knew it, and allowed me to go again skipping their turn. Learn from my mistake. The computers during week one. Yes they're slow BUT you can log in from home or on your phone and complete the eTreads in no time. Stop complaining and refocus your energy on passing the test. You start Monday, you're at the DMV Thursday morning. You can easily become your own worst enemy. The instructors. You may find that he or she is not fitted for you. Simply talk to someone about switching. It's that simple. Don't make things more complicated because you lack the ability to address the issue. It's like working on your maneuvers. Steer towards the problem. Trust me that'll make sense week two. These instructors could easily be OTR making more money but instead they're here helping you. Treat them with respect, they're there to help you. I was blessed with a great group, great instructors, and the ability to provide for my family so long as i'm willing to put the work in. Nobody is handing you anything, go out and earn it. Reach out if you have any questions. Thank you Roadmasters.
View full review
ID
#1378265 Review #1378265 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Roadmaster Drivers School Program
Reason of review
Good quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article